Acareo Ltd

Focusing on the main thing!


Andy worked with me for 12 months playing a key part in shaping and delivering an outsourced solution for closed book insurance enabling us to move to a single policy administration system and providing a solid platform for PSLs strategic plan. Andy’s ability to understand and manipulate data coupled with his legal background and incisive analytical thinking ensured a successful delivery of the programme, including contract design, data analysis and transfer as well as an expanded remit to support PSL’s GDPR and broader data rationalisation programme.

Jon Bowen – Chief Operating Officer, Paymentshield Limited

Andy worked for me at RSA on the UK Finance Transformation Programme for around a year. I would highly recommend Andy as a Business Analyst. He builds relationships quickly and is able to use his general business knowledge and understanding to document and design processes. He is very comfortable running workshops and organises his own work effectively. He is able to write clear and detailed requirements for system changes. Andy is willing to travel and has proved to be a real asset to our team.

Caroline Blower – Strategic Change Lead, RSA Insurance

Andy delivered some great pieces of work for me during his time at RSA. He is very organised and diligent, and approaches work with a refreshingly positive attitude. Would have no hesitation in recommending him for future assignments.”

Andy Rowlands – Finance Director – UK Performance & Claims, RSA Insurance

Andy worked with me in Student Services as a Business Analyst. He has strong analytical and critical thinking skills, and works to a consistently high standard. Andy’s approach is professional at all times and he is well respected. He constructively challenges and uses an evidence-based approach. I enjoyed working with Andy immensely and would highly recommend him.”

Kerry Hemsworth, Head of Student Services, NHS Business Services Authority

Andy was a valuable contributor to the [NHS Pensions] Programme Improvement Team in regards to his innovative ideas, visual articulation of opportunities for service improvements and his drive to deliver new business solutions . “

Laura Best, former Head of NHS Pensions Service and now Head of Client Operations at MyCSP Ltd

Andy’s work for Chorley has underpinned much of our transformation over the last 10 years. Initially as e-Government Programme Manager his work did not just result in a technology platform but in a benefits focused change in culture that left the organisation equipped and hungry for further change. When Andy left in 2005 it was on the back of an outstanding double 3 star inspection report into our Access to Services and Customer Focus. Since 2005 Andy has twice returned to support us:-

  • in the development of a Local Government Business Architecture since adopted nationally and
  • in the development of Circles of Need® providing us with the tools and insight to enable better outcomes and reduced costs through understanding our customers and their needs.

He also provided valuable insight to Team Lancashire with the development of a Shared Services Strategy. His knowledge of local government process and citizen needs is exceptional and he applies a benefits led pragmatic approach that focuses on solutions that make a real difference to outcomes. Andy is a great team player and I would have no hesitation in recommending him as a valuable asset to any change programme.”

Donna Hall C.B.E. Former Joint Chief Executive, Chorley Council and Wyre Borough Council and now Chief Executive at Wigan MBC

Andy provided the Leicestershire Together Troubled Families Programme with valuable skills and expertise around process, data and benefits realisation. He is a great team player and I was particularly pleased with the skills transfer provided to our staff to ensure that we have continued to move forward after Andy’s departure.”

Andy Robinson – Assistant Chief Executive and Troubled Families Co-ordinator, Leicestershire County Council

Andy was with us for 10 months initially providing excellent analytical support to a proposed shared service concept and subsequently with a major review of the internal audit service. His approach, inclusive style and expertise and experience in change management enabled us to progress at a speed I would not have been able to achieve otherwise. He led a number of workshops with staff around our vision, our processes, the benefits we are trying to realise and led on establishing the user requirements for a replacement MIS system. Andy quickly gained the confidence of myself, the team and the project’s senior sponsors. His work is enabling us to transition the service with the benefit of detailed knowledge of our processes, demand, costs and management information requirements to enable a transformed internal audit service focused on adding value to clients and eliminating waste.”

Neil Jones – Head of Internal Audit – Leicestershire County Council

Andy’s work for West Lindsey was first class. His grasp of the issues, focus on pragmatic solutions and the mentoring of our senior team has made a great difference to the way we do business. Andy undertook a critical friend review of our project and programme management processes and introduced a new governance structure fit for the new agendas and challenges facing the authority. He also assisted us with valuable insight and tools in our new corporate planning process as well as advising us on our shared services strategy. I have no doubts in recommending Andy to any local authority.”

Ade McCormick – Deputy Chief Executive – West Lindsey District Council

I worked with Andy for a number of years and he has a thorough grasp of many of the challenges facing local government and has this backed up with a range of deep analytical skills that can help an organisation or programme to make progress.”

Phil Swan – Assistant Executive Director – Tameside MBC and Programme Director, the i-Network

Andy was a value member of the Aperia team working with the NW Centre of Excellence. His benefits realisation skills and experience in a number of key projects helped ensure that the programme delivered, not just on time and under budget but fundamentally delivered the expected outcomes. I would have no doubts in using Andy again on future projects.”

Neil Hind – Procurement Advisor, North West Improvement and Efficiency Partnership

I’ve worked with Andy on a number of pieces of work in support of UK local government. Andy’s outputs have been built into esd-toolkit and are avidly used by local authorities. In my experience Andy takes a really thorough approach. He brings a rare mix of skills from public and private sector – plus knowledge of the law. “

Mike Thacker – Managing Director – Porism Limited, technology partner to the Local Government Association

Andy is a detail-oriented manager who is highly conscientious and extremely proficient. I contracted with him for a benefits realisation role underpinned by a cost analysis exercise. He has an excellent reputation and I would have no hesitation in recommending him as a programme manager or business change manager. I would always be happy to work with Andy.”

Sarah Bellis-Jones, Programme Manager, Greater Manchester Public Protection Managers Group

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